Velvetcare.com site privacy policy

This document entitled “Velvetcare.com Website Privacy Policy” provides information about our practices regarding the protection of privacy and data security for users of the velvetcare.com website, hereinafter referred to as the Website, and about the principles of collecting online data by the company operating under the name of Velvet CARE sp. z o.o. with its registered office in Klucze, Klucze-Osada 3, 32-310 Klucze, hereinafter referred to as Velvet CARE.

1. Cookie Policy.

To ensure the best possible operation and to enable efficient use of the Website, we use files called „cookies”. Use of our site means that they will be placed on website user’s end device, i.e. computer, laptop, mobile phone, tablet, etc.

Cookies do not cause any configuration changes on the device or software installed on the end device of the Website user.

We use cookies for the following purposes:

1. to customize the content of the Website to the individual user’s preferences, most of all these files make it possible to recognize the user’s end device in order to properly display the site customized to the user’s preferences (cookies are only associated with the browser on a particular device, without the user’s first or last name – anonymous user),
2. in order to forward them to our trusted partners for marketing purposes, including behavioural advertising, i.e. advertisements adjusted to preferences of the users,,
3. to ensure security of the Website.

In most web browsers you can: delete cookies from your computer’s hard drive (from your browser settings level), block all transferred cookies and set an alert before they are saved on your drive.

However, please note that changes to these file settings, i.e. restricting their use, may affect certain functions available on the Website. If you do not change these settings, you accept our use of cookies.

The steps for changing the settings may differ depending on your browser settings. Settings can be checked individually on your computer.

Below we indicate how to change the cookie settings in the most popular browsers:

1. Google Chrome
2. Mozilla Firefox
3. Microsoft Edge
4. Opera
5. Safari

1.1 Cookie mechanism on Velvet CARE Website

Thanks to the use of cookies, the information is displayed only once for a user’s session, and after moving to the next page of the site, it remains in a minimized version, which you can return to at any time.

The following types of cookies are used as part of the operation of our Website:

• Session cookie files – these files are necessary for the functioning of the Website, and their purpose is to ensure efficient operation of the Website during the ongoing browser session. They exist for a specified time and only for the time the site is visited by the user; closing the browser window of the Website removes the created file.
• Persistent cookie files – these are files stored on the user’s end device for the time specified in the cookie parameters or until they are deleted by the user. They are used to store information about the user’s preferences for a longer period of time.

Cookies that are not essential for the functioning of our Website are processed based on the user’s voluntarily expressed consent. Consent is expressed by the user selecting, according to his/her choice, the appropriate files on the banner appearing on our Website:

https://www.cookiebot.com/en/what-is-behind-powered-by-cookiebot/

1.1.1. Google Analytics

Our Website uses Google Analytics, which is a web and online analytics tool provided by Google Inc. that offers insight into data traffic on the Website and is used for marketing activities. The privacy policy of Google Inc. can be found at:

http://www.google.com/analytics/learn/privacy.html.

Following the practice of most web services, we store HTTP queries directed to our server. Browsed resources are identified by URL addresses. The exact list of information stored in the web server log files is as follows:

• The public IP address of the computer from which the request came (it can be directly the user’s computer)
• The username provided during the authorization process,
• The time of the request,
• The first line of the HTTP request,,
• The HTTP response code,
• The number of bytes sent by the server,
• The URL address of the page previously visited by the user (referrer link) – if access to the Velvet CARE page was through a link,
• information about the user’s browser,
• information about errors that occurred during the HTTP transaction.

This data is not associated with specific individuals browsing the Velvet CARE pages.

1.1.2. Server logs

To ensure the highest quality of the Website, we occasionally analyze log files to determine: which pages are visited most often, what web browsers are used, whether the page structure contains errors, etc.

2. Threats associated with the use of the Website

Our Website uses a secure HTTPS connection, which ensures encryption of data sent between the user and the server. Despite this, there are general threats associated with using the Internet that are worth remembering. The use of Websites when transmitting data via the public Internet involves the possibility of threats and risks, including:

1. risk of data transmission interception by third parties,
2. risk of third parties seizing login data,
3. risk of third parties impersonating the service provider,
4. risk of social engineering techniques by third parties aimed at accessing your data.

Before using the Website, you should protect your end device with anti-virus and anti-malware software, including software to protect against trojans used for unauthorized data acquisition.

3. Links to other sites

Our Website contains links to other sites. We cannot be responsible for the privacy practices of these sites.

We encourage you to read the privacy policy established there after visiting other websites. This privacy policy applies only to our Website.

4. Data in forms

Data collected via forms:

1. https://www.velvetcare.com/en/contact-us/ – e-mail address, data provided voluntarily by the participant.
2. https://www.velvetcare.com/en/products/velvecare-professional/cooperation/ – company name, name and surname, contact telephone number, e-mail address, voivodeship, postal code, data provided voluntarily by the participant.

5. Changes

In the event of a change in the applicable privacy policy, appropriate modifications will be made to the above record.